RCI precides over a ceremony at MozzaMare to grant Marival Residences Luxury Resort® its most prestigious awards for 2018; RCI Gold Crown Resort and All Inclusive Premier Plus.
This past Friday, February 16th, 2018, MozzaMare had the honor to host RCI executives and the management committees of both hotels during the ceremony awarding RCI Gold Crown Resort and All Inclusive Premier Plus.
RCI (Resort Condominiums International) is the world leader in the vacation ownership and the tourism-related real estate industry. RCI awards its Gold Crown Resort recognition to resorts that stand out thanks to the quality of the service provided to their guests. RCI began granting the All Inclusive Premier Plus recognition 3 years ago to the best all-inclusive resorts. This is awarded to the best all-inclusive hotels based on ratings and awards from the most distinguished traveler platforms.
On this occasion, Marival Residences Luxury Resort®, an all-inclusive 4-diamond luxury hotel located in Riviera Nayarit, has been honored with the following distinctions:
- Gold Crown Resort: awarded for more than 5 consecutive years for its extraordinary commitment. The Gold Crown is based on the members’ Scorecards. The scorecards focus on: hospitality and customer service, check-in and check-out, accommodations characteristics, maintenance and cleaning service, and facilities.
- All Inclusive Premier Plus: awarded for the highest level of quality in All-Inclusive service. The recognized hotels are awarded the distinction based on important recognitions such as; RCI Gold Crown, 4.5 TripAdvisor ranking and 4.5 RCI members’ feedback in the food and beverage categories, all-inclusive value and Excellence in Service RCI distinction.
Finally, Fernando González, VP of Operations and Project Director for Marival Group, addressed the guests thnaking the team for its efforts; “With the will, spirit, dedication, enthusiasm, and professionalism of the entire team we make it possible for our company to be worthy of these awards and to aspire to more”. In addition, he also thanks all our members, guests and partners for honoring us with their comments and reviews.